Excellent customer service is provided by the Frontier Airlines Bismarck Airport Office to passengers who select Frontier's low-cost airline options at Bismarck Municipal Airport (BIS). Essential services for travelers are provided by the office, including baggage handling, check-in processes, flight status information, and aircraft reservations. Due to Frontier Airlines' well-known low ticket prices and Bismarck location, locals can easily buy direct tickets to many American destinations. Employees at the Frontier Airlines office can help with reservations and cancellations and can also offer advice on the standards and procedures of the airline.